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FAQ

FAQS

There are some very common queries I get asked from customers, so for your convenience I have tried to answer a few of them here. If you do not find the answer you are looking for please contact me using the form supplied on each section or send an e mail.

Can I send cards to someone other than myself?

For your convenience I can post your chosen card direct to the recipient for you. In this case please make sure you complete the form with the details. An e mail will be sent to you by confirmation that the card has been sent.

Can I personalise my card inside?

Yes, all cards can be personalised inside with your own message. You would just need to complete the form or alternatively e mail me with what you would like to go on the inside.

I have tried hard to make online ordering as quick and easy as is possible.

What you need to do is choose a category from the main page menu on the screen. You then should be presented with a selection of cards to choose from. Click on the picture to view further details. This will show the full description and personalisation options available for the product.

To add an item to your basket, just click on the “add to shopping basket” button. This will take you to the shopping basket which will contain the list of items you have selected to buy.

If you wish to buy another item click the “Continue Shopping” button and choose another category from the main navigation menu. When you have finished selecting the items you wish to buy you need to then click on the Continue to Checkout button.

Do you accept cheques or visa?

Payment is through paypal only at this moment in time. A cheque can be sent to me in the post but please note your order will not be despatched until it is cleared. If you are a regular customer please contact me.

Any problems with ordering the card of your choice, please email me at sue@caboodlecards.co.uk and I will do my best to help you.

Post and Packaging

All prices include post and packaging for the UK. If you are not in the UK, please contact me before purchase.

How soon will my card be despatched to me?

I aim to send out cards within 48 hours of an order being placed. If I am not able to meet this deadline I will contact you straight away. On most occasions I can despatch a card within 24 hours. Please allow a little more time for a photo card.

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